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- Refund Policy
Refund Policy
At CineCourse, we strive to provide our customers with high-quality digital products. Due to the nature of digital goods, all sales are final and non-refundable once the purchase is completed.
However, we will consider refunds in the following cases:
You were charged more than once for the same product.
You received a corrupted or incomplete file that we are unable to replace.
You purchased the wrong product by mistake and have not downloaded the files yet (must contact us within 24 hours).
How to request a refund:
To request a refund under the above conditions, please contact our support team at [your email] with your order number, proof of purchase, and the reason for your request.
We aim to respond to all refund inquiries within 2 business days.